“Personal information” (PI) means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the Company, is capable of identifying such person.
“Sensitive personal data or information” (SPDI) of a person means such personal information which consists of information relating to:
Financial information such as Bank account or credit card or debit card or other payment instrument details;
Physical, physiological and mental health condition;
Any detail relating to the above clauses as provided to body corporate for providing service;
Provided that, any information that is freely available or accessible in public domain or furnished under any extant law shall not be regarded as sensitive personal data or information for the purposes of this Policy.
This Policy is applicable to the personal information and sensitive personal data or information collected by the company or its affiliates directly from the customer or through the Company’s online portals, mobile apps and electronic communications as also any information collected by the Company’s server from the customer’s browser.
Purpose of Collection and Use of Personal Information / Sensitive Personal Data or Information: The Company collects the PI and SPDI from its customers and uses the same for specific business purposes or for other related purposes designated by the Company or for a lawful purpose to comply with the applicable laws and regulations. The Company shall not divulge any personal information collected from the customer, for cross selling or any other purposes, without the written consent of the customer.
The authenticity of the personal information provided by the customer shall not be the responsibility of the Company.
The Company shall not be responsible for any information that is freely available or accessible in public domain or furnished as per law for the time being in force,
The personal information collected by the Company shall not be disclosed to any other organization except:
Where the disclosure has been agreed in a written contract or otherwise between the Company and the customer;
Where the Company is required to disclose the personal information to an affiliate / third party / service provider on a need-to-know basis, for providing services / related activities, provided that in such case the Company shall inform such affiliate / third party / service provider of the confidential nature of the personal information and shall keep the same standards of information/ data security as that of the Company.
To statutory and regulatory authorities on their specific request as per rules in force.
The security of personal information is a priority and is protected by maintaining physical, electronic and procedural safeguards that meet applicable laws. The Company shall take reasonable steps and measures to protect the security of the customer’s personal information from misuse and loss, un- authorized access, modification or disclosure. The Company maintains its security systems to ensure that the personal information of the customer is appropriately protected and follows the extant standard encryption norms followed for the transmission of information. The Company ensures that its employees and affiliates respect the confidentiality of any personal information held by the Company.
The Company may, from time to time, change this Policy.